What working from home means for your internet and wireless: Part 1

Working at home is becoming the new normal highlighting the need for dependable and responsive home internet and wireless.  In this series, we will look at some of the ways we can improve our working from home experience.

Wth an increasing number of knowledge workers being asked to work from home, many are finding what is generally acceptable for their regular use can’t hold up to video conferencing, e-mail, instant messaging, and file access. As schools and colleges move to distance learning, and several family members are accessing the wireless network at the same time, dependable and responsive home internet and wireless becomes critical.

Internet speed is one of the most well known metrics;  the one providers use to charge us for their service. More speed generally helps, especially as we have more users on our home networks. Most providers are now offering up to “Gig” service, which is blazingly fast. You are likely paying based on the download speed. Generally, home internet speeds range between 50Mbps and 1Gbps.

Without going into detail, that is how we measure the amount of data that can be downloaded from the internet. For a majority of usages this is the most important number. When working from home, sharing files with our colleagues, video calling, and “uploading” anything outside our home, the upload speed becomes critical. Because you are sending more traffic out, it doesn’t take long to overwhelm your connection.

Cable providers such as Comcast and Cox tend to have slower upload speeds, typically around 10Mbps, whereas fibre internet providers such as Verizon, AT&T, and Frontier tend to have similar speeds for both upload and download. If your co-workers are complaining of poor video performance from your video conference, your upload speeds may be the culprit.

Industry experts believe the work from home movement will continue beyond our current situation.  How will your home internet support your family’s needs now and in the future?

What working from home means for your internet and wireless: Part 1

Automating my home Wireless Revisited Part 1: Design

Since moving into our new home, I have been on a quest for new gadgets, and new ideas that would help make our home more manageable, and more enjoyable.  Most of this has centered around controlling as much as possible remotely, generally from my iPhone.  In earlier posts I wrote about various home wireless routers I had tried, and about my journey to settling on the Ubiquity wireless technology.  Since I have been having many conversations recently about my configuration and the growth of my home network I thought it would be helpful to walk through my current configuration and explain some of the choices.
 

Router

 
Moving away from the all in one wireless router became imperative when I wanted to begin separating some of my traffic on my home network.  It started with a a guest network on my Apple Airport Express devices, but as devices began to multiply in my house, I wanted more control over traffic and more functionality to block users access by time and various other criteria.  This required a fully functional firewall with more advanced router functionality.
 
After significant research, the Ubiquiti EdgeRouter X met all my requirements at a very reasonable price.  The biggest benefit here was having a full firewall, actual VLAN support, and the ability to create the DHCP scopes needed to support my new design.  For the price, I determined if this didn’t work out it would be a fun lab experiment.  After some review I decided against the Ubiquity Unifi Security Appliance, due to the lack of advanced functionality, the integration with the Unifi controller was tempting but not enough.
 

Switch

 
Initially when I was planning for a wired design, the physical switch was a pretty critical component.  I was looking at several 24 port switches, more advanced functionality, and assuming that all VLANs would terminate at that central switch, with small 5 or 8 port access layers witches where needed for aggregating cabling as needed.  As the wireless design unfolded, the switch became less relevant, and only required for the few devices without wireless, most of which sit next to the router.
 
After careful consideration and design review, the TP-LINK Easy Smart Switch 8 portTP-LINK Easy Smart Switch 8 port was again the best choice for what I was designing.  I gave some consideration to the Ubiquity Unifi 24 port managed switch, but the additional functionality was not compelling enough for he significant price increase, especially since I only needed a few ports.
 

Controller

 
When I initially installed the software controller, I tried to use a first generation Raspberry pi B+.  The process was cumbersome, and required me to build from source.  In the end, it proved to be far too slow for my likings, and seemed a bit unstable.
 
To get things up and running, I installed the Unifi management software on my Mac Mini media server.  This worked pretty well, but I prefer to isolate things as much as possible, and it required me to change the port on one of my media management apps.
 
As an experiment, I wanted to test out the new Raspberry Pi 3 as a controller, realizing that might make this something I could package for people who wanted better wireless.  As it turned out, this model supported the native debian linux package for the controller, and is now my permanent controller.
 

Wireless Access Point

 

I have owned dozens of wireless routers.  Unfortunately, I could never find a single solution that covered my whole house.  When we moved into the new house, I decided I needed a system that would give me full coverage everywhere, even if it required multiple access points.  After significant research, I finally settled on Ubiquity Unifi UAP-AC-PRO.  I had to put watchers out on several sites, and finally was able to get ahold of one.  I assumed I would need 2-3 to cover us, but the one has served incredibly well.  The POE was also a huge benefit, I was able to simply do a quick cat6 run through my attic and drop it in the upstairs hall.  It actually looks like a smoke detector if you don’t know what you are looking for, so it blends right in.

 

This post is just designed to give you the architecture, and some of the decision points.  Soon I will go over some of the more interesting configurations in detail and explain why I made some design choices.  The takeaway here is that for under $300 I ended up with enterprise wireless at my home.  I have put all my streaming media on wifi with no issues, the only things plugged in are controllers and other devices without wifi.  I am very happy with the system, and plan to do a similar configuration for friends and family who want a better wifi experience without the insane costs of Cisco Meraki or similar.

 

Automating my home Wireless Revisited Part 1: Design

Enterprise Home Wireless and Home Automation

Solid Home wireless networks have become expected.  We don’t think about them, we don’t want to invest much in them, but we want them to always work.  For something so critical, it is logical for many users to implement a more Enterprise wireless system at home to support home automation and the myriad of new technologies that demand more and better wireless performance.

Why is home wireless so important?

     My first home wireless access point was a Linksys  running 802.11b, much slower than what we run today with significantly less range.  I had one laptop which connected to it, which was great for our small apartment.  We now live in a much larger house and use smart televisions and devices for streaming Netflix, Sling tv, and Plex to provide our entertainment.  There are 2-3 devices between phones, tablets, and laptops, per person, not including our home media server, wireless thermostat, wireless cameras, and others.  There are over 30 devices running off our home network at any given time, often with multiple HD video streams running simultaneously.

     While we may be the extreme, it is also indicative of the direction that many home users are going.  Recently a friend of my wife asked my sons and I to help setup her new smart tv. When I arrived, she had two wireless routers, one from Comcast, and a Linksys router, and too my surprise, both were broadcasting different SSID’s.  I worked on the routers for a while, but eventually gave up and just left everything as it was because I wasn’t sure what the implications of changing it would be.

What should you look for in home wireless?

     With many internet providers integrating wireless in their routers, often the installer from the provider will setup the basic wireless service.  This is great for getting the user going, but this introduces some significant issues.  First the wireless routers are often used equipment, whatever the technician happens to have in their van.  For many of these providers they also use these wireless routers to provide a public hotspot for their other customers.  This is done using a separate network, but is still a potential security risk.  Finally the features on these routers are fairly limited.  Updating the firmware often requires the providers tech support, not my idea of a good time.

     For all home wireless users, purchasing a wireless router is at least a very good idea.  Types of routers depend widely on the size of the home, and the types of devices used.  At a minimum, at this point, 802.11ac routers should be selected with features like a guest network being a standard feature.  Most modern wireless routers come with several gigabit ports on the back as well which is nice for devices which may not have a wireless connection.  Finally range is critical to look at.  With the rise of “Mesh” routers, basically the concept that you can drop in several routers throughout the house and they connect to each other wirelessly to extend the wireless network, it is important to remember that this is going to significantly slow the performance of your wireless network.

How do you set it up?

From a performance perspective it is important to consider how fast your home internet connection is, and what you are using the home network for.  Having fast wireless is critical for me, due to the number of devices connecting out to the internet, but also because we stream movies and tv shows we own from a central media server, or the internet.  A majority of the content is internal to the home network so we have an incredibly robust wireless system.  I also have chosen to purchase my cable modem to ensure that we have a good quality connection outside.  We have a fairly advanced network with different wireless for the children, a separate guest network, and even a separate network for devices such as cameras and the thermostat.  This ensures that if there is a problem with a device I have less control over, I can isolate the problem.

     Unless you are someone who fully understands how to configure some of the more advanced settings, it is often wise to find someone to help.  While it is tempting to go it alone, this is a risky proposition when you consider how much of our life is online.  Offering a friend working in IT, or your local IT guy some cash, or other bribes is always a good way to get some help, or looking at services offered by Geek Squad at Best Buy or other similar companies is often wise.  It is always good to remember you get what you pay for, and you wouldn’t do surgery on yourself.  It is also wise to seek advice from these type of people on what to purchase.  While $200 or more for a wireless access router may seem like a lot, it is important to remember that wireless internet is an essential part of our daily lives.

     As more devices connect to our networks, and we continue to expect more from these systems, better devices, with more complex configurations are required to keep up.  While most people can read the instructions and get the basic out of the box configuration to work, a more advanced and full feature set is likely available.  Getting assistance, and learning about how wireless can help simplify your life and provide more opportunities for home automation can be a critical for the home user just as much as the business user.

Enterprise Home Wireless and Home Automation